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ABOUT THE REALTORS® AT THE GRAND
The REALTORS® at the Grand offer unmatched exposure, service, experience and technology – delivered through the advantage of a team of five dedicated Real Estate professionals that will ensure that your needs are met and your expectations EXCEEDED. We look forward to the opportunity to work on your behalf.
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Our TEAM offers you the benefit of a highly experienced group of professionals, working cooperatively to ensure that you get the best service possible:
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Greg Dusik, B. Comm. Managing Broker
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Leigh Bjornson, Licensed REALTOR®
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Tracey Lang, Licensed REALTOR®
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Katherine Dusik, Licensed REALTOR®
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Lori Hutchinson, Office Administrator.
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Our Office and Grand Lobby Presentation Centre offers a competitive edge that ensures access to potential Buyers more effectively than any other Real Estate organization:
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1332 Water Street, our Coldwell Banker office facility provides a high-quality setting to greet potential clients, including a client room complete with 42 inch computer monitor to view listings, draft contracts and promote office listings;
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The Presentation Centre in the lobby of the Delta Grand Hotel is strategically located directly across from the check-in desk and dining room and is immediately adjacent to the main lobby entrance. The Presentation Centre is beautifully furnished with comfortable furniture that invites hotel guests and visitors to relax and view video presentations of our listings and offers a collection of color brochures and a telephone for direct access to the Realtors at the Grand.
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We employ the latest technology for web marketing and client management:
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Your listing will be promoted through:
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For our team and personal websites we use the “point-to-agent” system that provides, in our opinion, the best access to markets outside of Kelowna, while still providing excellent positioning with search engines for local property seekers. Attached to this document is a summary page that shows the various alliances and marketing avenues employed by the “Point-to-Agent” program.
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For our Customer Relationship Management (“CRM”) we have subscribed to the web-based service “Salesforce.com”.
Salesforce.com is the worldwide leader in on-demand customer relationship management services and although not inexpensive, the service provides many competitive advantages to our team, including:
► completely customizable Real Estate specific applications;
► ease of use, so that all of our team members can access the data base, through the web, 24 hours per day and from any location on the globe;
► 100% reliability and security of the data base, making Salesforce the chosen CRM for companies such as Corporate Express, Daiwa Securities, Expedia Inc. and Dow Jones Newswires.
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Our Team offers a tremendous variety in experience and expertise including an emphasis on continuing education and personal development. We are proud to offer:
► four licensed REALTORS®, including a managing broker designation;
► extensive training and experience in the sale and marketing of strata-titled properties;
► project marketing experience, including the development of marketing programs and full promotional packages for 100’s of residential units;
► land use, re-zoning and land development experience;
► office administration, clerical and book-keeping;
► financial analysis and supporting documentation/market analysis for CMA's
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